County Of Marin: Human Resources   -  FAQs About Job Applications

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Human Resources   -  FAQs About Job Applications
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GENERAL INFORMATION

  • HOW CAN I FIND OUT ABOUT JOB OPENINGS?
    Job Announcements and "Employment Opportunities" (a summary list of jobs) are posted in the Marin County Human Resources Department and in various agencies throughout the County. Job Announcements are posted on our Employment Opportunities Web Page. This page contains the list of current job openings. For each title there is a link to the actual Job Announcement. Depending upon the current vacancies, the County advertises in the Sunday edition of local newspapers. A recorded listing of current job openings may be reached at any time by dialing (415) 499-7800.

  • HOW DO I APPLY?
    Applications are accepted only for jobs open for recruitment. County applications may be picked up at the Marin County Human Resources Department, or on-line at: http://www.co.marin.ca.us/jobs.

    There are three types of recruitments:
    • Open -- available to anyone meeting minimum qualifications.
    • County-Wide Promotional -- available only to County, regular-hire employees*.
    • Department Promotional -- open only to regular-hire employees of specific departments*.
      * Regular-hire employees do not need to have completed their probationary period to apply.
    Recruitments usually have a specific closing date and applications must be received at the Human Resources Department by 5:00 p.m. on the final filing date. Continuous recruitments may close at any time after the initial 10 day filing period, so please apply immediately.

    You may FAX your application and supplemental documents to the Human Resources Department at (415) 499-3669 unless the job announcement specifically prohibits it.

    All application materials become the property of the County and cannot be returned to you. You may use copies of our County application to file for other jobs as long as all of the qualifying information is provided. Applications that are filed electronically are kept on our on-line server and can always be accessed by you and printed at any time.

  • I’M INTERESTED IN A JOB THAT YOU AREN’T CURRENTLY HIRING FOR. WHAT DO I DO?
    We have an interest card system for your convenience. You fill out an interest card with your mailing address and we will mail you a copy of the announcement if the recruitment for the job class you’ve indicated on the interest card begins. Interest cards are kept on file for six months. After that time, if you haven’t received a flyer for your interested classification, you will need to submit a new interest card.

  • HOW DO I GET A TEMP JOB WITH THE COUNTY?
    In addition to advertising available temporary positions, the Human Resources department maintains a pool of employees interested in temporary employment. You may submit an application on line for either the extra hire clerical or extra hire non clerical, or contact the Human Resources office for more information.

  • HOW CAN I FIND OUT ABOUT SPECIFIC REQUIREMENTS OR SALARY FOR A SPECIFIC POSITION?
    This information is available for all classifications in the Marin County Human Resources office and on our electronic salary book on our web page. Additionally, if we advertise a position vacancy, the job bulletin will contain full information on the skills typically required and salary range of the position. Lastly, you can contact the Human Resources Department directly to get salary information.

  • I AM AN EXTRA-HIRE (TEMPORARY) EMPLOYEE OF THE COUNTY, WILL THIS JOB LEAD TO A PERMANENT POSITION WITH THE COUNTY?
    Being an extra-help employee does not automatically lead to regular hire employment with the County. You must take and pass the merit systems testing processes in order to be considered for regular hire employment; however, extra-hire employees have an opportunity to enhance their chances for being hired by taking advantage of opportunities for learning the County systems, practices, and procedures.

  • DOES THE COUNTY OFFER VETERAN'S PREFERENCE?
    The County does offer Veteran’s Preference for entry-level positions. You should submit your Form DD-214 along with your application, or mail it separately to Human Resources if applying on-line. Department staff will review and determine if you qualify for Veteran's preference.

  • WHAT HAPPENS IF I MOVE OR HAVE SOME OTHER CHANGE AFTER I APPLY?
    Directly contact the HR Department at (415) 499-6104 or email us at hrjobaps@co.marin.ca.us with your changes. Since we contact you via US Mail for invitations to tests and status of applications it is important that we have your correct mailing address and phone number on file.

  • I WANT TO REQUEST THAT AN APPLICATION PACKAGE BE MAILED TO ME. HOW IS THAT ACCOMPLISHED?
    You may call the Human Resources Department at (415) 499-6104 during office hours (M-F 8AM-5PM) and request an application package from a staff member or leave a message after hours. Be sure to provide the exact title of the job classification for which you are requesting information and your name and mailing address. You can also apply on line or reproduce the application materials on your own printer with a PDF file found on our website.

  • I WANT TO APPLY FOR SEVERAL OF THE JOBS LISTED. DO I NEED TO FILL OUT A SEPARATE APPLICATION FOR EACH JOB CLASSIFICATION?
    Yes. Every application is evaluated separately based on the classification for which you are applying. It is, therefore, necessary to turn in a separate application for each job classification.

  • DOES MARIN COUNTY HUMAN RESOURCES KEEP APPLICATIONS (OR RESUMES) ON FILE FOR FUTURE RECRUITMENTS?
    No. We only accept applications for the job classifications for which we are currently recruiting. A list of current recruitments can be obtained from this Website, the job hotline (415-499-7800), or by coming to the Human Resources Department. You may submit an Electronic Interest Card for a job we are not currently recruiting for.

  • AFTER I HAVE SUBMITTED MY COMPLETED APPLICATION FORM AND, IF APPLICABLE, ANY REQUIRED SUPPLEMENTAL INFORMATION TO THE HUMAN RESOURCES DEPARTMENT, HOW WILL I BE INFORMED OF THE NEXT STEP?
    We will send you a notice informing you of the next step in the exam process. Because we use mail notices, it is imperative that we have an accurate address on record. Be sure to type or neatly print your complete address on the application form, and advise us immediately of a change of address (415-499-6104).

  • HOW LONG DOES THE RECRUITMENT PROCESS TAKE?
    Every recruitment is different. The recruitment process can range from a few weeks to a few months depending on the job classification and the complexity of the selection process. Typically there are 2-3 weeks between examination steps once the filing period has ended. The more testing steps there are, the longer the time until an eligible list is established and a selection made.

  • ONCE I HAVE SUCCESSFULLY COMPLETED THE EXAMINATION PROCESS, HOW LONG WILL MY NAME REMAIN ACTIVE ON THE ELIGIBLE (EMPLOYMENT) LIST?
    Eligible lists usually remain in effect for a minimum of six months and a maximum of two years.

  • I'M CURRENTLY A COUNTY EMPLOYEE. DOES THAT GIVE ME PRIORITY?
    The County encourages you to apply for promotional opportunities immediately -- you do not need to finish your probationary period before applying. For open recruitments (not county-wide or agency/departmental recruitments) you will receive additional points to your overall score as a County employee who has completed your initial probationary period and achieved a successful score on the examination. You are also eligible for transfer to similar positions within the County. If interested, file a transfer application to be placed on the transfer list with the Human Resources Department. You may remain on the transfer list for a period of six months. Your name is certified along with the candidates that possess the top 5 scores to the hiring authority. At this time, there is no requirement that you be interviewed by the hiring authority if you are on a transfer list.

  • HOW CAN I FIND OUT THE TYPICAL EDUCATION AND SKILL REQUIREMENTS FOR A SPECIFIC POSITION OR ABOUT SALARIES?
    This information is available in the Marin County Human Resources office and on our web page. Additionally, if we advertise a position vacancy, the job bulletin will contain full information on the skills typically required of an incumbent of the position.

  • I REQUIRE A PRE-EMPLOYMENT ACCOMMODATION FOR DISABILITY OR RELIGIOUS BELIEFS. WHAT DO I NEED TO DO?
    Please indicate in the appropriate section of the standard application your need for accommodation for testing. The recruiter will contact you once your application has been accepted to discuss reasonable accommodation. Requests for accommodation in testing must be made at least one week prior to the testing event.

  • HOW WILL I BE CONTACTED WITH INFORMATION ABOUT THE STATUS OF MY APPLICATION?
    Applicants are notified by U.S. mail regarding the status of their employment application and results of examination steps. If you change your mailing address or phone after you have submitted your application, you must contact the Human Resources Department and have your application updated.

  • HOW WILL I KNOW WHEN YOU’RE HIRING FOR A SPECIFIC JOB?
    All current recruitments will be listed on the Job Opportunities page of our website, and on the job line at 415-499-7800.

  • HOW DO I APPLY FOR A JOB WITH THE COUNTY? MAY I GO DIRECTLY TO THE DEPARTMENT OF INTEREST OR MUST I GO THROUGH HUMAN RESOURCES?
    If you apply on-line, your application materials will be sent automatically to the Marin County’s Human Resources Department. If you apply with a paper application, you must turn in your materials to the Human Resources Department.

  • I HEAR THE COUNTY HAS A PROBATIONARY PERIOD. WHAT IS IT AND HOW LONG IS IT?
    Depending upon the MOU (Memorandum of Understanding) probation periods are either six months or one year.

  • I DO NOT HAVE ACROBAT READER. HOW DO I GET IT?
    You will need a recent version of Adobe's free Acrobat Reader software to view and print the application form. Choose the link below to get the latest version of Acrobat Reader.

    Get Adobe Acrobat Reader You will need Acrobat Reader to view document(s). If you do not have     Acrobat Reader, click on the icon to the left to download the free software.
    Some new Adobe features are not supported by older versions of Acrobat Reader.
    NOTE: Beginning with Version 6.0, an audio option is available for the visually impaired.
    If you experience problem with Acrobat Reader, please install a newer version.

    ON-LINE APPLICATION QUESTIONS

  • HOW DO I APPLY ON-LINE?
    First, find a job you would like to apply for. From the Job Posting List screen, find the job title for which you wish to apply. Click on the title (link) to bring up the job bulletin. You may wish to print the job bulletin since this bulletin will not be available on line once the recruitment filing period has ended. To print the job bulletin click on the “Print” button in your web browser. When you wish to apply, click on the Register and fill out the application on-line link at the bottom of the page.

  • USER ACCOUNTS AND LOGGING IN
    If this is the first time you are using the on-line application system, you will need to create an account and select a Username and password. To do so, read the Terms of Use Agreement that appears after you have clicked on the Register and fill out the application on line link. If you agree with the terms, click on the “I agree with the above terms of use” button. The next screen is the Instructions for the On-Line Employment Application. Thoroughly read these instructions. For first time applicants, you will need to click on "new registration" and you will be asked to provide a UserID and Password. If this is not the first application on-line you have filed, click on existing registration. You will then be able to login to your account with your existing UserID and Password.

    IMPORTANT: As you complete your application, remember to submit (save) work in progress as you complete each section. We also suggest creating and saving any text answers to the supplemental questions in a word processor and then copying and pasting them into the appropriate text box prior to submission of your application. There is also a place on the application to attach your resume. You can either type it directly or cut and paste from a word processing program.

  • SUBMITTING YOUR EMPLOYMENT APPLICATION
    After you’ve finished completing each section of your application and are ready to submit it for consideration, click on the final submit button to send the application. The final submit will not work if you have not completed all sections. The “Applicant Release of Employment Information” will come up for you to either “Accept” or “Decline”. If you “Accept” a message will come up thanking you for applying and informing you that your application has been forwarded to Marin County Human Resources Department. You will also receive two confirmation e-mails. The first notice is that your application was forwarded. The second, is that your application was received by the HR Department. If you do not receive the 2nd e-mail within a couple of days, please contact the Human Resources Department.

  • HOW CAN I EDIT OR DELETE INFORMATION ON MY ON-LINE JOB APPLICATION?
    You can continue to edit any section of your application until you make the final submission. Once that occurs you can view and print your application but you will no longer be able to edit the application materials.

  • CAN I REARRANGE THE ORDER OF MY WORK HISTORY?
    The JobAps system allows you to reorder your work history. Work history is found under Part 4 of your application. Follow the instructions on the screen to re-order your history.

  • I CREATED AN APPLICATION IN THE WEBSITE PREVIOUSLY AND NOW WHEN I TRY TO LOG IN, IT DOESN'T RECOGNIZE ME OR I’VE FORGOTTEN MY USER-ID AND/OR PASSWORD. WHAT DO I DO?
    There are two things that may cause this to occur.

    1. You are entering the incorrect UserID or password. In this case you may send an e-mail request to hrjobaps@co.marin.ca.us or call (415) 499-6104. Be prepared to provide your social security number as identification, OR
    2. The issue you are experiencing is occuring because cookies are not enabled in your web browser. Your browser must be set up to accept browser cookies, and specifically "Per-session Cookies" (Microsoft Internet Explorer). If the problem persists, you can print a PDF version of both the application and supplemental questionnaire form to be completed by hand or you may contact the Marin County Human Resources Department at (415) 499-6104 and ask to have an application packet to be sent to you.
    To accept cookies and turn the notification feature off in the standard browsers:

    Netscape Navigator 4.0 (Communicator 4.5):
      Select Preferences from the Edit menu.
      In the Category list on the left, click Advanced.
      Check the Accept all Cookies option.
      Remove the check for Warn Me Before Accepting a Cookie.
      Click OK to close the dialog box.
    Internet Explorer 5.0:
      From the Tools menu, select Internet Options.
      In the dialog box, click the Security tab.
      Be sure the Internet Web content zone is selected (the globe icon).
      The default selection, Medium, allows cookies to be stored. You can verify cookie options by clicking Custom Level. In the cookies section, be sure Enabled is checked for Allow Cookies that are Stored on your Computer; and Allow Per-session Cookies (not stored).
      Click OK to close the dialog box.
    Internet Explorer 6.0:
      In Internet Explorer, click Internet Options on the Tools menu.
      On the Privacy tab, move the settings slider to Low or Accept All Cookies.
      Click OK.

    TESTING RELATED QUESTIONS

  • HOW CAN I BEST PREPARE MYSELF TO APPLY AND TEST FOR COUNTY EMPLOYMENT? We suggest that you keep a copy of the job bulletin to help you in preparing your answers for any supplemental questions and to use as a reference in preparing for written and oral examinations. We also suggest that you go to the website or call the Human Resources Department to obtain a copy of the class specification for the position and review the material on the specification. The class specification provides a detailed list of duty statements for the classification that may be used for preparation of exam questions.

  • WHAT KIND OF TEST(S) WILL I BE GIVEN?
    There are several different kinds of tests or examinations which are used to determine the knowledge, skills and abilities needed. Any one or a combination of tests may be given. Testing information is usually listed on the announcement. Below are examples of the type of tests that can be given:

    • Written – usually multiple-choice items (but can be essay, short answer, matching, true/false, etc.) that test specific areas of knowledge and abilities.
    • Oral -- a panel asks questions to determine an applicant's qualifications to perform the essential functions of the position. The same questions are asked of all the candidates.
    • Performance or Practical -- evaluates an applicant's skills or physical abilities (swimming, equipment operations, etc.)
    • Application Evaluation (candidates do not appear) – standard application and/or supplemental questionnaires, etc. are reviewed by an analyst or panel of subject matter experts to determine possession of required knowledge, skills and abilities. All candidates are rated against the same criteria.
    It is very important that you arrive on time for any scheduled examination and bring picture identification with you. Failure to do so may result in not being admitted to the examination.

    Approximately two weeks after your examination, the Human Resources Department will notify you in writing of your score and standing on the eligible list. Please do not call the Human Resources Department to request your score. Scores are not usually given over the phone.

  • I HAVE A DISABILITY AND NEED SPECIAL ACCOMMODATION FOR TESTING. WHAT DO I DO?
    If you have a disability and need special testing arrangements, please indicate that need in the appropriate area on the County application. You can also call the Human Resources Department at (415) 499-6104 or TTY at (415) 473-5780. If you have not indicated that you need accommodation on your application, you must call at least one week prior to the examination.

  • I WORK DURING BUSINESS HOURS; I LIVE/WORK OUT OF TOWN; I WILL BE ON VACATION ON THE DATE OF THE TEST. WILL YOU BE FLEXIBLE?
    As much as we can. Please let us know as soon as possible by calling (415) 499-6104 or e-mailing us at hrjobaps@co.marin.ca.us if there is a conflict with the process or date of the test. When making contact, please be prepared to give us information on when you will be available and a recruitment analyst will get back to you.

  • WHAT HAPPENS AFTER THE EXAMINATION?
    If you pass all the examination step(s) your name will be placed on an eligible list and you will be notified by mail. Eligible lists are usually active for a minimum of six months (for an open recruitment) or one year (for a promotional exam). The names of the top 5 scoring candidates are referred to the hiring department for a selection interview when a vacancy occurs.

  • WHAT HAPPENS IF I'M REFERRED TO THE HIRING DEPARTMENT FOR A SELECTION INTERVIEW?
    As you are referred to a department/agency for the final selection interview, a letter will be sent from the Human Resources Division giving you the department/agency contact name and telephone number to contact for an interview appointment. It is important that you respond within five days of the date on the notice; failure to make contact will result in your removal from the eligibility list. Candidates will be notified of selection/non-selection in writing by the hiring department or agency

    It is also important to remember that you are allowed to waive or decline three job interviews before you will be removed from the eligibility list. You will then have to retest once the recruitment is open again. If you do not want your name sent to a particular agency/department for the selection interview, please contact the Human Resources Department at (415) 499-6104. If you are temporarily not available for work (for instance, for a few months due to surgery, family emergency, etc.) notify the Human Resources Department so your name will be inactived and you not be certified to hiring departments.

  • I STILL HAVE QUESTIONS.
    Contact the Human Resources Department at (415) 499-6104. We will be able to help you.
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